Last updated: August, 2025
WAKELAB ("we," "our," or "us"), operated by Kract Canned & Preserved Food Trading Co. LLC (Dubai, UAE), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services in the United Arab Emirates.
By using our website (www.wakelab.life) or purchasing our products, you consent to the practices described in this policy
INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information:
Name, email address, phone number, delivery address, and payment details when you place an order.
Non-Personal Information:
Browser type, IP address, cookies, and device information for analytics and website improvement.
Optional Information:
Data you provide voluntarily, such as survey responses, feedback, or newsletter sign-ups.
HOW WE USE YOUR INFORMATION
We use your information to:
- Process and deliver your orders.
- Communicate with you about products, services, promotions, or customer support inquiries.
- Improve our website, services, and overall customer experience.
- Comply with UAE laws, regulations, and requirements from relevant authorities.
SHARING OF INFORMATION
We do not sell your personal information. However, we may share data with:
Service providers:
Delivery partners, payment processors, and IT support providers, strictly for business operations.
Regulatory authorities:
When required under UAE law or to comply with government requests.
COOKIES
Our website uses cookies to improve your browsing experience and provide analytics. You may disable cookies in your browser, though certain site features may not work properly.
DATA SECURITY
We take reasonable technical and organizational measures to protect your information. However, no system can guarantee absolute security, and you acknowledge that you provide information at your own risk.
YOUR RIGHTS (UAE)
As a customer in the United Arab Emirates, you may request to
- Access the personal data we hold about you.
- Update or correct inaccurate data.
- Request deletion of your personal data, subject to legal and business requirements.
To exercise these rights, please contact us at info@wakelab.life.
CHILDREN'S PRIVACY
WAKELAB does not knowingly collect personal information from individuals under the age of 13. If we become aware of such collection, we will delete the information immediately.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website after updates means you accept the revised policy.