Last updated: August, 2025
By accessing and placing an order with WAKELAB, operated by Kract Canned & Preserved Food Trading Co. LLC (Dubai, UAE), you confirm that you agree to and are bound by these Terms & Conditions. These apply to our website, all related platforms, and any communications between you and WAKELAB.
We strive to provide accurate information and a smooth customer experience. However, WAKELAB and its parent company shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services.
We reserve the right to revise prices, resources, and policies at any time without prior notice.
WAKELAB grants you a revocable, limited, non-exclusive, non-transferable license to access and use our website and services in accordance with these Terms.
You agree not to reproduce, copy, modify, or redistribute any part of our site, branding, or content without written permission from WAKELAB.
To help explain things clearly, whenever any of these terms are referenced in this Agreement, they are defined as
Cookie:
A small amount of data generated by a website and stored by your web browser, used to identify your browser, provide analytics, remember preferences, or login information.
Company:
When this Agreement mentions "Company", "we", "us", "or", "our" it refers to Kract Canned & Preserved Food Trading Co. LLC (Dubai, UAE), the parent company operating WAKELAB.
Country:
Refers to the United Arab Emirates, where WAKELAB is based and registered.
Device:
Any internet-connected device such as a phone, tablet, or computer that can be used to access the WAKELAB website.
Service:
refers to the services provided by WAKELAB as described in these Terms & Conditions
Third-party service:
refers to advertisers, logistics providers, payment gateways, marketing partners, or others whose content or services may be linked or offered through our website.
Website:
refers to WAKELAB official site, which can be accessed at www.wakelab.life (including any subdomains we operate).
You:
refers to any person or entity accessing, registering with, or using the WAKELAB website and services
You agree not to
If you purchase our products online, you agree to provide accurate and valid payment details. Payments are processed through approved providers (Visa, Mastercard, or other accepted methods).
You are responsible for any third-party fees (such as bank or transaction charges).
We want you to have the best experience with WAKELAB. If you receive a defective or incorrect item, please contact us at info@wakelab.life within 7 days of delivery. Refunds or replacements will be considered case by case.
Due to the nature of food and beverage products, we cannot accept returns once products are opened or consumed.
All content on the WAKELAB website—including branding, packaging, images, copy, and designs—belongs to Kract Canned & Preserved Food Trading Co. LLC and is protected under UAE and international intellectual property laws. Unauthorized use is prohibited
We may use cookies to enhance your browsing experience and analyze website traffic. You may disable cookies in your browser, but some features may not function properly.
Our website may include links or integrations with third-party websites or services. WAKELAB is not responsible for their content, accuracy, or availability. Use of such sites is at your own risk.
We may suspend or terminate access to our website or services at any time, without notice, if you breach these Terms.
Our website and products are provided “as is” and “as available.” We do not warrant that the website will be error-free, uninterrupted, or free of harmful components.
To the maximum extent permitted by UAE law, WAKELAB and Kract Canned & Preserved Food Trading Co. LLC shall not be liable for indirect, incidental, or consequential damages, including loss of profits or data, arising from use of our website or products
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall fall under the jurisdiction of the courts of Dubai.